The relationship between Servitization and Product-Service System: insights from the literature

Luna Leoni, Sara Poggesi


The aim of this paper is to analyse the transformation of manufacturing firms into solution providers, drawing together the contributions of the servitization and product-service system (PSS) research domains. Although scholars have been highly committed in examining these two concepts, a gap in a holistic view still emerges and even problems in terminology seem to exist. This paper aims to fill this gap through a systematic literature review, based on rigorous and reproducible criteria. In reviewing the 164 selected papers through a thematic analysis, the study shows that even if the terms Servitization and Product-Service System are particularly related to each other they cannot be considered as synonyms but they should be considered as sequential.

ISSN: 1971-5293

ISSNe: 2283-3374

Esperienze d'Impresa, Reg. Tribunale Salerno n. 875 del 3/11/1993